FAQ

Who can I call if I have questions, concerns, or praise?

Our phone line 415-983-2998 is staffed between 10 AM to 9 PM Monday through Friday, and 12 to 8 PM on Saturday and Sunday. If you call outside those hours, please leave a message and we will get back to you.

Who can order products from BASA's delivery service?

Only individuals with a valid California doctor's recommendation may order medical Cannabis in the State of California.  Once you have your valid recommendation, it's easy to order from BASA. To start, you must register to use our delivery service and be verified through our system. Don't worry, it only takes a couple of minutes! Begin the process by clicking here.

Do your drivers accept tips?

Yes, tips are appreciated. You can add a tip by paying with cash or Square.

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